1. General provisions.
1.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the “Rules”) are a legal document binding on the parties, which sets out the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other related provisions in the online store arthobby.lt.
1.2. The rules of the arthobby.lt online store (hereinafter - the Store) (hereinafter - the Rules) apply to the Customer when placing an order to purchase goods online at arthobby.lt. UAB "Artibalta", operating in accordance with the Articles of Association, company code 126332719, company registration address Šaltupio 7C, Vilnius, tel. and email for inquiry +37067610833, info@arthobby.lt
1.3. UAB "Artibalta" has the right to adjust the Store Rules. When the Customer makes a purchase in the Store, including the execution of the order, the Rules in force at the time of placing the order (indicated next to the order) apply.
1.4. All legal and natural persons who have reached the age of majority and whose legal capacity is not restricted by court order and minors between the ages of 14 and 18 with the consent of their parents or guardians can buy in the online store, except in cases when they independently dispose of their income.
1.5. By placing an order, the buyer confirms that he agrees with the described rules for the purchase of goods and has the right to purchase the goods by e-mail in accordance with 1.2. in the store.
1.6. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. After creating a shopping cart in the store, specifying the delivery address, choosing the payment method and getting acquainted with the Seller's rules, click the "Execute order" button.
1.7. The Buyer and the Seller agree that after the Buyer submits the product order and the Seller confirms it, the price of the product may change, taking into account objective indicators affecting the product price, technical system error, additional costs related to the sale of the product to the Buye. In such a case, if the Buyer does not agree to purchase the goods at a new price, either Party shall have the right to terminate the contract of sale of the goods by notifying the other Party. The parties agree that losses related to the termination of the sales contract in accordance with the procedure provided for in this paragraph shall not be reimbursed.
1.8. By approving the Rules, the Buyer agrees that the purchase documents of the goods - invoices, which are also the warranty certificates of the goods, shall be submitted to him electronically to the e-mail address specified in the Buyer's registration form. Invoices in the above form shall be submitted to the Buyer no later than the moment of delivery of the goods to him. The invoices provided to the customer shall indicate the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, delivery charges and other data required in accordance with the legal acts regulating accounting.
2. Protection of personal data
2.1. When ordering goods in the online store arthobby.lt, the buyer must provide the data requested during registration.
2.2. The buyer is responsible for providing the correct data during registration.
2.3. By placing an order, the buyer agrees that the personal data provided by him will be processed for the purposes of order control, performance analysis and direct marketing. The Buyer also agrees that the e-mail specified by the Buyer information messages necessary to complete the order are sent to the e-mail address or telephone number.
2.4. The buyer, when registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.
2.5. The Seller undertakes not to disclose the Buyer's personal data to third parties except in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.
3. Buyer's rights and obligations
3.1. The Buyer has the right to purchase goods in the online store arthobby.lt in accordance with these Rules and other e-mails. in the order specified in the information sections of the store.
3.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods by notifying the Seller by e-mail. by mail.
3.3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.4. If the Buyer's data provided in the registration form changes, the Buyer must update it immediately.
3.5. The buyer undertakes not to pass on his login details to third parties. And if you lose your login details, you must immediately inform the Seller.
3.6. By placing an order in the online store arthobby.lt, the Buyer agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4. Seller's rights and obligations
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store arthobby.lt.
4.2. If the Buyer tries to damage the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without notice restrict, suspend or revoke the Buyer's access to the online store.
4.3. The Seller undertakes to respect the Buyer's right to privacy of the Buyer's personal information specified in the registration form and will not pass it on to third parties.
5. Ordering goods, prices, payment procedure, terms
5.1. In the online store Buyer can buy online 7 days a week, 24 hours a day. per day. Orders by phone, e-mail e- mails are accepted during the opening hours specified in the contact section of the page.
5.2. The Agreement is considered valid when the Buyer clicks the "Execute Order" button, and upon receipt of the order, the Seller confirms it by sending a confirmation letter to the e-mail specified by the Buyer. by post or other agreed means.
5.3. All product prices in the online store are in euros.
5.4. The buyer can pay for the goods using e-mail. banking system. The Buyer transfers the money to the current account of UAB "Artibalta". The responsibility for data security in this case lies with the respective bank, whose e-mail. monetary transactions take place in the banking system. Or by paying by bank transfer, when the Buyer, after printing the order and going to the nearest bank branch, transfers the money to the e-mail. store bank account.
5.5. If the buyer fails to make the payment or transfers only part of the money, the order is canceled. If the money has been transferred to the current account of UAB "Artibalta", it is transferred back to the buyer within 7 days.
6. Delivery of goods
6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller's authorized representative (courier).
6.4. The Seller delivers the goods to the Buyer within 3-7 days. after payment. In exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.
6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
6.6. The Buyer must immediately inform the Seller if the consignment is presented in a sealed or otherwise damaged package, if the consignment receives unsolicited goods or an incorrect quantity thereof, the goods are incomplete.
6.7. The Buyer must inform the Seller if he notices any damage to the packaging during delivery.
7. Product quality, guarantees
7.1. All data of the goods sold in the online store arthobby.lt are indicated in the product description next to each product.
7.2. The Seller shall not be liable if the color, shape or other parameters of the goods in the store do not correspond to the actual size, shapes and colors of the goods due to the characteristics of the monitor used by the Buyer.
7.3. The goods are covered by the warranty provided by the relevant legislation.
8. Return and exchange of goods
8.1. Replacement and return of goods is possible only if the exchanged or returned goods meet the following requirements:
- have not been used;
- have not been damaged;
- the consumer properties of the goods are preserved;
- has not lost its commercial appearance.
Changes to the packaging necessary for the inspection of the goods shall not be considered as substantial damage or loss of appearance. .
8.2. The exchange or return of the goods shall be performed by the Customer no later than within 14 days from the date of purchase by submitting a request to return the goods to info@arthobby.lt and by receiving confirmation of return of the goods by filling in the prescribed form. In cases when the goods are exchanged and a price difference occurs during such exchange, the Customer must pay UAB "Artibalta" such price difference. The price difference is paid by transfer to the specified bank account.
8.3. In cases where the Seller does not have items suitable for replacement, the amount paid shall be refunded to the Customer, excluding the price for delivery, unless the goods are returned because they are of poor quality, incomplete, etc. In this case, the Seller also reimburses the cost of delivery of the goods.
8.4. Goods may be exchanged or returned only if they comply with Article 3 of this Part of the Rules. Default requirements. The paid amount is refunded by transferring the money to the customer's account specified in the registration data no later than within 14 days of signing the refund form.
9. Marketing and information
9.1. The seller can organize various promotions and offers in the online store arthobby.lt.
9.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares shall take effect from the moment of their change or cancellation.
9.3. The Seller shall send all notices by the means of communication specified in the Buyer's registration form.
9.4. The Buyer shall send all notices and questions to the Seller by e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.
9.5. The Seller shall not be liable if the Buyer does not receive the sent informational or confirmatory messages due to internet connection, e-mail service provider network failures or data incorrectly provided by the Buyer.
10. Final provisions
10.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
10.2. All disputes arising out of the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.
10.3. All notifications must be submitted by e-mail info@arthobby.lt or by phone +37067610833.